◆ Professional engineers and application specialists respond to your requests efficiently
◆ Online via SKYPE MSN; Also through mail, voice phone, message and fax if nework is not accessible for customer
◆ Follow up the case, record the entire process. Solution will be provide with 24 hours. Meanwhile,the problem complaint will be reported to QC department. QC will find defect from which department ,who is in charge to identify responsibility.
◆ Collecting and record customer respond , suggestion, requirement
◆ Survey and visit customer frequently
Customer Service Center (International)
From Monday to Friday between 08:30-17:30 hours (Beijing Time)
Online support team:
MSN: cornleysupport@hotmail.com
Skype:cornleysupport
For emergency:
Telephone for assistance:+86-755-88867801
Email: support@cornley.com
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